Every company nowadays has resorted to designing a platform for its customers to gather their honest reviews on the service or the product provided to them by the company. This way, the companies are able to collect data relating to the quality of the product, efficiency in services, employee behavior, environment and ambiance, and much more. This data helps them improve their standards and provide their customers in an improvised manner to provide the ultimate user satisfaction. They do this task of collecting data in the form of an online survey. McDVoice is one such example of customer satisfaction surveys designed by McDonald’s.
What Is McDonald’s?
McDonald’s is an American chain of restaurants providing fast-food to its customers. It is one of the largest chains of fast-food in the world. The fast-food giant is well-known for its hamburgers. The headquarters of McDonald’s is located in Oak Brook, Illinois, United States.
The company has managed to grow exponentially from the very beginning of its establishment. It has expanded both domestically and internationally. It is noteworthy that by the end of 1988, the chain already had over 10,000 restaurants worldwide. Today, it is one of the largest fast-food chains and has over 35,000 outlets in over 100 countries. To put it in numbers, it is said that during the 1990s the expansion was so rapid that it was so that a new McDonald’s opened every five hours somewhere in the world. Today, in the 21st century, it has grown to be the go-to choice of restaurant for so many families. In addition to the good quality of food and variety provided by the restaurant, the meals offered are affordable to everyone. Every age group, be it be a child or an adult, likes the food at McDonald’s alike.
What Is McDVoice?
McDonald’s, being one of the largest fast-food chains in the world, has a huge customer footfall daily. The company caters to them in the best possible way. Yet, there are always some gaps that a company wishes to fill in order to provide top-notch service to its customers. So, to know what gaps are to be filled, McDonald’s has developed the McDVoice survey on www.mcdvoice.com to collect customer feedback and opinions. It is pertinent to mention here that the survey is designed with a holistic approach. It covers every question ranging from the quality of food, accuracy in the order delivered, staff behavior, the temperature of food, and much more. The customers are supposed to be as honest as possible in answering the questions put in front of them. The decision making people at McDonald’s will make sure that each and every survey result is taken into account to improvise on the services.
Benefits Of McDVoice Customer Satisfaction Survey
There are various benefits of McDVoice survey, such as:
- Takes no time and helps you get better services
- Rewards such as free meals and much more
- User-friendly survey with objective questions
- Leads to improved food quality
|Is it necessary to purchase something from the McDonald’s outlet to participate in the survey?||Yes, you need to have a valid McDonald’s receipt to get the 26-digit survey code|
|Languages||English and Spanish|
|Type of entry||Online|
|Age limit||15 years and more|
|Prize of survey||Many benefits such as Buy 1 Get 1 Free|
|Expiry of the code||Within 30 days of completion of the survey|
|Entry limit||5 surveys per month per store.|
Terms And Conditions Associated To The Survey
Before you proceed to participate in the McDVoice survey, go through these terms and conditions. These are the basic requirements a participant needs to fulfill in order to be eligible to participate in the McDonald’s survey.
- A customer cannot take more than five surveys in a month per store.
- You have to avail the benefits of the voucher within a period of 30 days from the date of participating in the survey.
- You must be a legal resident of the United States or Canada.
- The minimum age to participate is 15 years old.
- The survey could be accessed within seven days of the generation of the receipt from the store.
- You must not be an ex-employee of McDonald’s.
How To Access The Survey? Here’s How!
Follow the below mentioned step-by-step procedure to participate in the McDVoice online survey.
- Visit the official webpage of the McDVoice survey, i.e., ⦁ www.mcdvoice.com.
- Once you redirected to the webpage, select the language you wish to take the survey in. The options are English and Spanish.
- Once you select your language, you need to enter the 26-digit survey code mentioned on top of your receipt. It is pertinent to mention here that if you do not find a 26-digit survey code mentioned on your receipt, click in the button that says so and it will redirect to a page where you will need to enter:
- Store number
- Date of the visit
- Time of the visit
- Make sure to double-check the number and other details before entering.
- Once you fill it and click on “start,” you will be ready to participate in the survey.
- Now, answer all the questions in the most honest way and finish the survey.
- After you are done answering, click on the “submit” button.
- After this, the portal will generate a validation code. Note this code down.
- Now you are all set to visit the outlet and avail the benefits attached to your validation code!
The process of participating in the McDVoice survey at www.mcdvoice.com is effortless, and the benefits in the form of rewards are amazing. All you need to do is be as honest as possible in providing your feedback. This feedback helps the company give you the user satisfaction that you deserve and, in the same vein, helps the company know its shortcomings. They work in accordance with these opinions and ensure the highest levels of customer satisfaction. Therefore, visit your nearest McDonald’s today and participate in the survey!